Online and Mobile Banking Terms of Usage Agreement
This Agreement governs your use of the TRANSCORPCU Online and Mobile Banking.This Agreement governs your use of the TRANSCORPCU Online and Mobile Banking.
In this Agreement, the word “TRANSCORPCU” refers to Transcorp Credit Union Co-operative Society Limited.
You acknowledge by signing this TRANSCORPCU Registration Form, that you have read, understood and agreed to the following terms, procedures and conditions
for accessing your account on your personal computer or mobile device. You also agree that these terms, procedures and conditions based upon common
commercial accepted practices and standard.
Upon registration, a default password will be provided to you in which you must change to your personalised password within 24 hours. Your password must
follow all the below guidelines:
- ❖ Must be 8 to 12 characters in length
- ❖ Must contain upper case (A,B,C,D)
- ❖ Must contain lower case (a,b,c,d)
- ❖Must contain numbers or special characters (1,2,3,4, #,%,&,+)
- ❖ Must not contain spaces
You agree that you will keep your password safe and confidential and will not disclose it to any third party. If you are aware or believe that unauthorised access to
your online and/ or mobile banking account has or will occur, or that your passwords have become known to an unauthorised person, you are required to
immediately contact the Society by phone at 612-1706 Ext 1024, 1021, 1022 and follow the necessary steps to change your password. If you permit other persons
to use your Mobile Banking application and Online Banking account or passwords, or if either account is accessed by unauthorised personnel, you will be liable
for any loss incurred from any transactions done.
You acknowledge that the email address provided above can be used by TRANSCORPCU to transmit all communication to you in relation to your transactions
completed via Internet and Mobile Banking.
Accessing the Online Banking and Mobile Banking is free of charge. Processing fees are applicable to some of the services offered via Online and Mobile Banking
and must be paid from the respective accounts upon transaction requests.
TRANSCORPCU offers you Online and Mobile Banking, which will enable you to electronically access your accounts and to perform the following services: